Customer Service Associate

MEX Fintech Limited

Hong Kong Island, Hong Kong

Full time

Dec 18

This job is no longer accepting applications.

Jobs Description:

· To handle customer inquiries and service request through emails live chat, and phone calls.

· Resolve product or service problems by clarifying the customer's complaint;

· Selecting and explaining the best solution to solve the problem;

· Keep records of customer interactions, process customer accounts, transfer to relevant departments.

·  Other duties assigned by manager

Qualification:

·   Diploma or above holder

·   1 year of relevant customer service experience

·   Excellent communication and interpersonal skills

·   Strong phone contact handling skills and active listening

·   Professional fluency in English and Chinese (Cantonese and/or Mandarin)

·   Must be available to work rotating night / overnight shift

·   Fresh graduated is welcome



You must be logged in to to apply to this job.

Apply

Your application has been successfully submitted.

Please fix the errors below and resubmit.

Something went wrong. Please try again later or contact us.

Personal Information

Profile

View resume

Details